Here’s a number that should end the way most companies think about compliance training. The typical organization loses about 3 million dollars a year to fraud. Not the scandal-of-the-decade companies. The typical one. And when EY surveyed executives, 42 percent said they could justify unethical behavior to hit a financial target. Nearly half. The two […]

Here’s the problem with every “best corporate LMS” article you’ve already read. Half of them are written by an LMS vendor that – surprise – ranks itself #1, ends every paragraph with “…like [their product],” and never once admits a weakness about its own platform while carefully quoting one-star reviews of everyone else. The other […]

Let me ask you something before we start. If you’re training a new sales rep to handle a tough objection, and you’re also training a surgeon to perform a procedure, should you use the same method for both? Obviously not. And yet most companies reach for whatever their LMS happens to offer and apply it […]

Here’s a question that should bother every training team. Why can someone pass your course with a perfect score on Friday, then completely freeze when a real customer yells at them on Monday? The answer is simple. You taught them information. You never let them practice the decision. And information and decisions are two completely […]

I’m going to walk you through building a complete, engaging training course from scratch in under two days. No instructional design degree. No production team. No six-week timeline. But before we start, let me clear up the thing that trips most people up. When people hear “nano learning,” they assume it means “make it even […]